{"id":3356,"date":"2026-06-17T11:26:45","date_gmt":"2026-06-17T11:26:45","guid":{"rendered":"https:\/\/auravistaart.com\/?page_id=3356"},"modified":"2026-06-17T11:26:46","modified_gmt":"2026-06-17T11:26:46","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/auravistaart.com\/index.php\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<p class=\"wp-block-wd-paragraph wd-4900ce8b\">Aura Vista International Artwork (AVIAW) is committed to ensuring that every artwork is carefully packaged, handled, and delivered with the highest level of professionalism and care. This Shipping Policy outlines the terms and conditions governing the shipment and delivery of artworks purchased through our platform.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-ef41ebde\">Order Processing<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a7c7d896\">Once an order is successfully placed and payment is confirmed, our team begins the artwork verification, packaging, and dispatch process.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order processing typically takes <strong>3\u20137 business days<\/strong>.<\/li>\n\n\n\n<li>Custom, commissioned, or made-to-order artworks may require additional processing time.<\/li>\n\n\n\n<li>Customers will be notified of any significant delays.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-73023250\">Domestic Shipping<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8eec087b\">Aura Vista offers shipping across India through trusted logistics and courier partners.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery timelines typically range from <strong>5\u201310 business days<\/strong> depending on the destination.<\/li>\n\n\n\n<li>Free delivery may be available for selected artworks and locations, as specified on the product page.<\/li>\n\n\n\n<li>Delivery schedules may vary due to weather conditions, public holidays, or courier service disruptions.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-bd48ed1f\">International Shipping<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-679aee1a\">We offer international shipping for eligible artworks to selected countries worldwide.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>International delivery timelines generally range from <strong>10\u201321 business days<\/strong>.<\/li>\n\n\n\n<li>Delivery times may vary based on destination country, customs procedures, and local courier services.<\/li>\n\n\n\n<li>Customers are responsible for any applicable customs duties, import taxes, VAT, or regulatory fees imposed by their country.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-6a557df1\">Packaging and Artwork Protection<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-7a3b1ffc\">Every artwork is professionally packaged to ensure safe transportation and protection during transit.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-67a08803\">Our packaging may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Protective wrapping materials<\/li>\n\n\n\n<li>Reinforced artwork packaging<\/li>\n\n\n\n<li>Corner protection<\/li>\n\n\n\n<li>Waterproof protective layers<\/li>\n\n\n\n<li>Custom shipping cartons or crates where required<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-766bb8ae\">We take every reasonable measure to ensure artworks arrive in excellent condition.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-850d71fd\">Shipping Charges<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8561e907\">Shipping costs, where applicable, will be calculated during checkout based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Artwork dimensions<\/li>\n\n\n\n<li>Weight<\/li>\n\n\n\n<li>Delivery destination<\/li>\n\n\n\n<li>Packaging requirements<\/li>\n\n\n\n<li>Shipping method selected<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8c0c01d1\">Any promotional free-shipping offers will be clearly mentioned on the respective artwork pages.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-8fd18a13\">Tracking Information<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-e1590602\">Once an order has been dispatched, customers will receive shipping confirmation details, including tracking information whenever available.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-36fdb721\">Customers can use the provided tracking details to monitor the progress of their shipment.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-24045387\">Delivery Requirements<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-b85fef59\">Customers are responsible for ensuring that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accurate shipping information is provided.<\/li>\n\n\n\n<li>Someone is available to receive the shipment at the delivery address.<\/li>\n\n\n\n<li>Any special access requirements are communicated in advance.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-67443c9b\">Aura Vista is not responsible for delays or failed deliveries resulting from incorrect address information provided by the customer.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-10f5b586\">Damaged Shipments<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-94c9b459\">If an artwork arrives damaged:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Inspect the package immediately upon delivery.<\/li>\n\n\n\n<li>Take photographs of the package and artwork.<\/li>\n\n\n\n<li>Contact Aura Vista within <strong>48 hours<\/strong> of delivery.<\/li>\n\n\n\n<li>Retain all original packaging materials until the claim process is completed.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-4861a344\">Our team will review the claim and provide an appropriate resolution in accordance with our Return &amp; Refund Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-0591d6fd\">Delivery Delays<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-99a9d24c\">While we strive to meet estimated delivery timelines, Aura Vista shall not be held responsible for delays caused by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Natural disasters<\/li>\n\n\n\n<li>Customs inspections<\/li>\n\n\n\n<li>Transportation disruptions<\/li>\n\n\n\n<li>Government restrictions<\/li>\n\n\n\n<li>Courier partner delays<\/li>\n\n\n\n<li>Events beyond our reasonable control<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-f03210a1\">Undeliverable Shipments<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9e4e56a1\">If a shipment is returned due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incorrect address details<\/li>\n\n\n\n<li>Multiple failed delivery attempts<\/li>\n\n\n\n<li>Refusal to accept delivery<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-0ecc358f\">Additional shipping charges may apply for re-dispatching the artwork.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-d0bbefe5\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-d28c200e\">For shipping-related enquiries, please contact:<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-3945edb3\"><strong>Aura Vista International Artwork (AVIAW)<\/strong><br>Email: <a href=\"mailto:info@auravistaart.com\">info@auravistaart.com<\/a><br>Website: <a href=\"http:\/\/www.auravistaart.com\">www.auravistaart.com<\/a><br>WhatsApp: +91 8797478009<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-400a814e\">We are committed to ensuring that every artwork reaches its destination safely, securely, and in a manner that reflects the value and significance of the artwork itself.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-44691ba4\">By placing an order through Aura Vista, you agree to the terms outlined in this Shipping Policy.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8256d30c\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3356","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/auravistaart.com\/index.php\/wp-json\/wp\/v2\/pages\/3356","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/auravistaart.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/auravistaart.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/auravistaart.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/auravistaart.com\/index.php\/wp-json\/wp\/v2\/comments?post=3356"}],"version-history":[{"count":0,"href":"https:\/\/auravistaart.com\/index.php\/wp-json\/wp\/v2\/pages\/3356\/revisions"}],"wp:attachment":[{"href":"https:\/\/auravistaart.com\/index.php\/wp-json\/wp\/v2\/media?parent=3356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}